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RETURN POLICY

We offer a satisfaction-guaranteed shopping experience. We work extra hard to ensure fresh, superb products. We pride ourselves with responsive customer service. If for any reason you are not satisfied with your purchase of a product, you can return it for up to 14 days from the date of purchase. Please contact customer service: customercare@doughparlour.com.

Please note that shipping costs are not refundable. Any product returned must be in its original packaging, and mailed with the invoice. Customers are responsible for return shipping fees.

Please note that we do not provide refunds for courier delays.

SHIPPING

Free shipping is calculated based on your total after discounts are applied, and before taxes. 

Processing time to fulfill orders is 1-3 business days, in addition to courier transit time which can take 2-10 business days, depending on how far the destination is from our Toronto location.

The Shipping timelines provided at checkout reflect the transit courier time, and do not include order processing time. Shipping timelines are approximations and are not guaranteed. We do not provide refunds for courier delays. 

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